Welcome to itshoper.com! At our online IT & Electronics store, we aim to provide a seamless shopping experience, including straightforward cancellation policies. This document outlines the terms and conditions governing cancellations, refunds, and exchanges for our products. Please read this policy carefully to understand your rights and responsibilities as a valued customer.
- If a customer wishes to cancel their order before it has been delivered, there will be no additional charges for the cancellation, provided the cancellation request is made within 3 hours of placing the order online.
- To initiate the cancellation, the customer must send us a proper email clearly stating the reason(s) for the cancellation. This ensures smooth processing and helps us improve our services.
- Refunds for canceled orders will be processed back to the original payment method used by the customer. Please note that the refund transfer may take up to 7 days to be completed, depending on the payment solution and banking processes.
- orders paid online through our payment gateway, a charge of 2.5% will be applicable on the total value of the order. This charge is necessary to cover transaction fees incurred during the initial payment process.
- We strive to make cancellations as hassle-free as possible while maintaining fair practices for all parties involved. For any questions or assistance, our customer support team is always ready to help.
 Have questions or need assistance on cancellation?
Reach out to us or Email to sales@itshoper.com Let’s build a smarter future together.
Thank you for choosing itshoper.com for your IT and electronics needs
